Last Updated: July 31, 2026
Welcome to Lexyys Designs! We appreciate your support of our small business. Every order is made with care, and we strive to provide a smooth shopping experience from the moment you place your order until it arrives at your doorstep.
Order Processing
Most items are handmade and personalized just for you.
- Processing Time: 3–7 business days
- Personalized or custom orders may require additional processing time depending on the complexity of the design.
- Orders are processed Monday through Friday (excluding holidays).
Please note that processing time is separate from shipping time.
Shipping Methods
Shipping options and rates are calculated at checkout based on your location and package size.
Available carriers may include:
- USPS
- UPS
- FedEx (when available)
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Estimated Shipping Times
- Standard Shipping: 3–7 business days
- Priority Shipping: 1–3 business days (if selected at checkout)
Actual delivery times may vary due to weather, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing your tracking number.
Tracking information may take up to 24 hours to update after your package has been scanned by the carrier.
Personalized & Handmade Items
Many of our products are made to order and personalized specifically for you.
Please double-check:
- Name spellings
- Dates
- Custom text
- Uploaded photos
- Shipping address
Lexyys Designs is not responsible for delays caused by incorrect personalization details or shipping information provided during checkout.
Shipping Address Changes
If you need to update your shipping address, please contact us as soon as possible.
We can only make changes before your order has been shipped.
Once an order has shipped, we are unable to redirect or change the delivery address.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged:
- Contact us within 7 days of the expected delivery date.
- Include your order number and photos (if applicable).
- We will work with the shipping carrier to help resolve the issue.
Please note that once a package has been accepted by the shipping carrier, delivery is outside of our direct control. However, we'll do our best to assist you.
Incorrect Shipping Address
If an order is returned because of an incorrect or incomplete shipping address provided by the customer:
- The customer is responsible for the cost of reshipping the package.
- If you no longer wish to receive the order, any refund will be handled according to our Return & Refund Policy.
International Shipping
At this time, Lexyys Designs ships within the United States only.
If international shipping becomes available in the future, this policy will be updated.
Local Pickup
If local pickup is offered, eligible customers will see the option during checkout.
You'll receive an email when your order is ready for pickup, along with pickup instructions.
Holiday Shipping
During busy seasons such as:
- Valentine's Day
- Mother's Day
- Father's Day
- Halloween
- Thanksgiving
- Christmas
Processing and shipping times may be longer than usual. We recommend placing holiday orders early to ensure timely delivery.
Questions?
If you have any questions about your order or shipping, we're happy to help.
Lexyys Designs
📧 Email: lexyysdesigns96@aol.com
🌐 Website: https://lexyysdesigns24.myshopify.com/
📱 Facebook: Lexyys Designs
📸 Instagram: @LexyysDesigns96
🎵 TikTok: @LexyysDesigns96